Shipping Policy

At Second Drawer Down, we're passionate about making quality preloved clothing affordable, practical, and sustainable. We offer several shipping and collection options to suit your needs.

Standard Shipping

We offer $9.95 flat-rate shipping Australia-wide.

Orders are typically packed and dispatched within 2–4 business days. Once your order has been shipped, you'll receive tracking information via email.

Delivery timeframes vary depending on your location and are determined by the shipping carrier.

Bulk Shipping

Love to bundle? Our Bulk Shipping option allows you to shop across multiple uploads while saving on postage and reducing packaging waste.

How It Works

1. Select Bulk Shipping at checkout.
2. We'll safely store your purchases while you continue shopping.
3. Once you're ready, let us know and we'll pack everything into one parcel.
4. We'll calculate the shipping cost based on the parcel weight or satchel size and send you an invoice.
5. Once paid, your parcel will be dispatched and tracking information provided.

Why Choose Bulk Shipping?

✔ Save on multiple postage fees
✔ Reduce packaging waste and emissions
✔ Take your time building the perfect bundle

Please note that items can be held for a maximum of 8 weeks from your first order.

If you need another item sooner, simply select our standard flat-rate shipping option at checkout.

Bulk Pick-Up (Local Shoppers)

Placed a few orders over the month? Choose Bulk Pick-Up and we'll hold your purchases so you can collect everything together.

✔ No postage costs
✔ No multiple trips
✔ Ideal for locals wanting to bundle purchases

We'll let you know when your order is ready or you're welcome to contact us when you'd like to collect.

Local Pickup

Local pickup is available free of charge from our Temora home address.

✔ Free collection from our front bench
✔ Collection details provided once your order is ready

Local Delivery

Need your order quickly?

We offer local delivery within Temora for a small flat fee.

✔ Delivered to your door
✔ Convenient local service

We'll contact you to arrange a suitable delivery time.

Lost or Delayed Parcels

Once your parcel has been lodged with the shipping carrier, delivery is outside of our control. If your parcel appears delayed or lost, please contact us and we'll happily assist where possible.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for parcels delayed, returned, or lost due to incorrect address details supplied by the customer.

Questions?

If you have any questions about shipping, bulk orders, local pickup, or delivery, please send us a DM or contact us via email.